We began our activity in 1992, in response to the demand for care of elderly or dependent persons, through telecare services.
Accumulated experience and new needs in society, have led us to extend our services to other groups such as female victims of gender-based violence and people convalescing or with chronic diseases.
Our unique value proposition contributes to a more efficient management of social and sanitary resources :
At Atenzia, we work with different public administrations to improve citizens´ quality of life, responding to their needs and adapting the service to their different circumstances.
The telecare is a personalised care and support service that allows beneficiaries to have permanent assistance and immediate response to emergency situations or other types of needs. In addition, the service also acts in a preventive manner by means of monitoring calls that enable the tracking of their progress and the early detection of potential risks.
Other devices can also be added to increase the security of the user and their social network. Accessories for lifestyle monitoring or for the detection of risks to the user's health and/or home, such as a smoke detector, gas detector, door-opening sensor and/or user immobility sensor.
The service is provided by a team of professionals made up of social workers, psychologists and healthcare experts, among others
Prevention, care and monitoring services that promote the autonomy and independence of people. We offer continuous support that provides security for users and peace of mind for their relatives.
This 24 hour support service allows people to be permanently connected with a team of socio-sanitary professionals and to receive, with a push of a button, immediate assistance in emergency situations or moments of insecurity.This device also provides continous day-to-day care, so that they can remain in their homes longer, with a greater level of protection.
Our specialists carry out a continous monitoring of the customer. They respond to emergencies, crises or distressful situations as well as listen to their need to talk and share, remind them of medical appointments and inform their family if necessary.
Comprehensive telephone and/or face-to-face assistance programme for victims of gender-based violence provided by a multidisciplinary team of professionals in psychology, social work, law and gender equality .
The assistance includes:
Atenzia uses the ACP model, applying our knowledge and experience acquired during 25 years of activity. A dynamic model that is in a continuous process of evolution and adaptation to social changes. It is structured around four points of action:
Individualised and personalised service
The user environment, co-star of the service
Remote assistance as a public social service
Service adapted to the key players in the territory