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900 123 700
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We began our activity In 1992, in response to the demand for care of elderly or dependent persons, through telecare services.
Accumulated experience and new needs in society, have led us to extend our services to other groups such as female victims of gender-based violence and people convalescing or with chronic diseases.
Our unique value proposition contributes to a more efficient management of social and sanitary resources and is based on:
A model of Comprehensive and Personalised Attention
Multidisciplinary teams
Technology for Continous Assistance at Home
We manage permanent prevention and care programmes that include emergency care, psychosocial support, promotion of healthy habits, therapeutic adherence and monitoring of vital signs.
Programmes based on the real needs of people
Programmes to promote people’s safety and autonomy
Telehealth programmes that contribute to the optimization of health and social resources
Information, support and guidance programmes
Our team is made up of 600 experts dedicated to the care and management of social and health emergencies. The team is multidisciplinary, made up of psychologists, social workers, nurses and doctors, among others
All our professionals receive continous training in order to carry out their work in the best way.
The incorporation of constant improvements and state-of-the-art technology is a key aspect in care services.
We develop innovative projects that improve people´s safety, increase their confidence in using advanced care systems and facilitate the use of new devices.
For the assessment, control, monitoring and measurement of the service level, Atenzia has implemented a quality assurance system certified by AENOR since 2002 (UNE-EN ISO 9001 Standard)
El alcance de nuestro sistema de gestión de calidad ISO 9001 es:
a) La prestación de servicios de teleasistencia básica y avanzada con unidad móvil conforme a un modelo de atención preventivo, predictivo, integral y centrado en la persona.
b) La prestación de servicios de teleasistencia básica y avanzada sin unidad móvil conforme a un modelo de atención preventivo, predictivo, integral y centrado en la persona.
c) La prestación del servicio de atención telefónica a mujeres víctimas de violencia.
TAD
Atenzia tiene certificados los servicios que presta en materia de teleasistencia conforme a la norma UNE 158401 con el siguiente alcance:
a) La prestación de servicios de teleasistencia básica y avanzada con unidad móvil conforme a un modelo de atención preventivo, predictivo, integral y centrado en la persona.
b) La prestación de servicios de teleasistencia básica y avanzada sin unidad móvil conforme a un modelo de atención preventivo, predictivo, integral y centrado en la persona.
Además, disponemos de un sistema de gestión ambiental ISO 14001 con el siguiente alcance:
a) La prestación del servicio de teleasistencia fija y móvil con unidad móvil
b) La prestación del servicio de teleasistencia fija y móvil
c) La prestación del servicio de atención telefónica a mujeres víctimas de violencia (delegación de Aragón)
d) La prestación del servicio de telemonitorización y asistencia en remoto
Puedes consultar nuestra Política de Calidad y Medio Ambiente aquí
More than 90 public and private institutions rely on us
We work to constantly improve our services by applying:
We participate with Spanish and European partners in the development, adaptation and implementation of new technologies
We collaborate with Public and Private Organizations in the analysis and design of new care models
We develop innovative projects that improve people's safety, increase their confidence in using advanced care systems and facilitate the use of new devices.
