Do you need services for individuals? Click here

Legal notice

Servicios de Teleasistencia, S.A. (Atenzia), the Spanish company responsible for the website, hereinafter RESPONSIBLE PARTY, makes this document available to users, with which it aims to comply with the obligations set out in Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE), as well as to inform all users of the website of the conditions of use.

Everyone who uses this website assumes the role of user, committing to the observance and rigorous compliance with the provisions herein, as well as any other legal provision that may be applicable.

Atenzia reserves the right to modify any type of information which may appear on the website, with no obligation to provide prior notice or advise users of such obligations, with publication on this website being understood to be sufficient.



The website, including but not limited to its programming, editing, compilation and other elements necessary for its operation, designs, logos, text and/or graphics, are the property of the RESPONSIBLE PARTY or, if applicable, has a licence or express authorisation from the authors. All the website content is duly protected by intellectual and industrial property regulations, as well as being registered in the corresponding public registers. Regardless of the purpose, the total or partial reproduction, use, exploitation, distribution and commercialisation under all circumstances requires prior written authorisation by the RESPONSIBLE PARTY. Any use which has not been previously authorised will be considered a serious breach of the intellectual or industrial property rights of the author.


The RESPONSIBLE PARTY is not liable for the information published on its website if the information has been manipulated or introduced by an external third party.


You may be redirected from the website to content on third party websites. Given that the RESPONSIBLE PARTY cannot always control the content provided by third parties on their websites, it holds no responsibility for this content. In any case, it will immediately remove any content that could contravene national or international legislation, morality or public order, immediately removing the redirection to said website and informing the competent authorities of the content in question.

The RESPONSIBLE PARTY is not responsible for the information and content stored, including but not limited to, in forums, chats, blog generators, comments, social media or any other type of media which allows third parties to publish content independently on the website of the RESPONSIBLE PARTY. However, and in compliance with the provisions of articles 11 and 16 of the LSSICE, it makes itself available to all users, authorities and security forces, actively collaborating in the removal or, where appropriate, blocking of all content that may affect or contravene national or international legislation, the rights of third parties or morality and public order. If the user considers there is content on the website which could come under this classification, we ask them to notify the website administrator immediately.


For the resolution of all disputes or questions related to this website or the activities carried out therein, Spanish legislation shall apply, to which the parties expressly submit themselves, and the Courts and Tribunals of Madrid shall be competent for the resolution of all disputes arising from or related to its use.